1. Ask for more information
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Can you tell me more about that?
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What happened exactly?
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How do you feel about it?
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Why do you think that happened?
2. Show support / empathy
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I’m sorry to hear that.
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That sounds really difficult.
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I understand how you feel.
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Don’t worry, it will get better.
3. Give advice / suggestion
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Maybe you could…
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How about trying…
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I think it might help if…
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You could ask someone for help.
4. Encourage / motivate
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You can do it!
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Don’t give up.
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Try to stay positive.
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Take it step by step.
5. Ask a question politely
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Could you explain that again?
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Do you want my advice?
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Would you like some help?
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How can I help you?
6. Offer alternatives
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You don’t have to… You could…
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Maybe you can try another way.
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If that doesn’t work, you could…
7. Express opinion / preference
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I think…
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In my opinion…
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Personally, I would…
8. React to feelings
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That must be frustrating.
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You seem upset/sad/angry.
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I can see why you feel that way.
9. Make a polite request / action
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Could you…?
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Please try to…
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Let’s… together.
